How can we help?

Deals & splits

Get help with creating a deal, claiming a share, changing quantities, managing participants, waitlists, cancellations, or completing a split.

Pickup & meetups

Having trouble coordinating a pickup or accessing pickup information? We can help with DealSplit's pickup and meetup features.

For immediate threats or emergencies, contact local emergency services. DealSplit Support is not an emergency service.

Account & login

Get help with:

• Creating an account
• Signing in
• Email verification
• Password resets
• Changing account information
• Account deletion
• Suspended or restricted accounts

Payments

DealSplit may allow users to coordinate payments using third-party services or other agreed payment methods.

If a payment occurred through an external service such as Venmo, PayPal, Zelle, or Apple Cash, payment disputes may also need to be handled directly through that provider.

Never send passwords, verification codes, full payment credentials, or other sensitive authentication information to DealSplit Support.

Businesses & organizations

Get assistance with:

• Creating or joining an organization
• Business profiles
• Staff access
• Roles and permissions
• Locations or branches
• Verification
• Community organizations
• Schools or educational organizations
• Nonprofit accounts
• Sponsorship features

Safety & reporting

You can report inappropriate listings, suspicious behavior, harassment, fraud, prohibited items, or other violations through DealSplit's available reporting tools — the Report button on any listing, person or message.

When contacting Support, include relevant information such as the deal, account, conversation, or incident involved. Do not send unnecessary sensitive personal information.

If you believe someone is in immediate danger, contact emergency services.

Privacy

For questions about your personal information, location privacy, account data, or privacy rights, contact DealSplit Support and select Privacy as the issue type. The Privacy Policy says what we hold and why.

Delete my account

Account deletion is available in the app under Profile → Settings → Account → Delete my account, and on this site under Account settings.

If you cannot access your account, contact Support for assistance using the form.

Some records may need to be retained where required for security, fraud prevention, legal compliance, disputes, or other legitimate obligations described in DealSplit's policies.